Return and Refund Policy

FREE RETURNS WORLDWIDE! 

Returns-
If you're not satisfied with an item that you purchased on GoDodo, you can initiate a return within 14 days of delivery for a refund.

To be eligible for a return, your item must be in the same condition that you received it. 
Once a product has been returned, as soon as it is delivered to the return address a full refund will be processed.

Refund Timeframe-
Once a product is returned and accepted at the return address the customer will be fully refunded, funds may take up to 1-3 business days to appear in your bank account.

If a product is damaged or you are unhappy with the product please contact sales@gododo.uk

Refunds (if applicable)-
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)-

If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next, contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at sales@gododo.uk

Exchange-
All products go through a quality control check before being sent to you – But just in case read below!
If the product encounters one of the problems below when you open the package, let us know by taking a picture and emailing us directly with your order number.

  • The printed image is not clear.
  • The printed image is not in the center.
  • Package received wrongly against the order.
  • Damaged due to delivery: torn, dirty.
  • The order is not in the right size, color, or style compared to the order.
  • Other mistakes caused by us.

Once the issue is verified to be correct, we will send you a replacement product.

RESTOCKING FEE-
We do not charge a restocking fee on returns.

For further inquiries

Email: Sales@GoDodo.uk
Phone: +44 203 307 5627

Address: 71-75 Shelton Street, London, WC2H 9JQ